At ZDentistry, we are committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our dental services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and other details you provide when booking an appointment or submitting our contact form.
Medical Information: Dental and medical history, treatment records, X-rays, and other clinical data necessary for providing dental care.
Usage Data: Information about how you interact with our website, including pages visited and time spent on the site.

2. How We Use Your Information

Your information is used for the following purposes:

To schedule and manage your dental appointments.
To provide dental treatment and follow-up care.
To communicate with you about your treatment, appointments, and clinic updates.
To respond to your inquiries submitted through our contact form or WhatsApp.
To improve our website and services.

3. Protection of Medical Records

All patient medical records are maintained in strict confidence. We follow applicable Indian healthcare data protection regulations and best practices to ensure the security of your medical information. Access to patient records is limited to authorised dental professionals involved in your care.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent.
With referring dental specialists or laboratories as required for your treatment.
When required by law or legal proceedings.
With service providers who help operate our website (e.g., hosting), bound by confidentiality agreements.

5. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. We do not use cookies to collect personally identifiable medical information.

6. Third-Party Links

Our website may contain links to third-party services such as Google Maps and WhatsApp. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before using those services.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data, subject to legal and medical record-keeping requirements.
Withdraw consent for non-essential communications at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

ZDentistry

2B / 109, Near Jugal Kishore Park, CDA Sector-9, Cuttack, Odisha 753014

Phone: +91 89844 89929

Email: zdentistrydentaloffice@gmail.com